1 Acceptance of Terms

By accessing or using izanshop.com ("Website") or purchasing products from IzanShop (Formulup Marketing TM Registered) ("Company", "we", "us"), you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our Website or services.

These Terms of Service constitute a legally binding agreement between you and IzanShop Wellness, governed by the Information Technology Act, 2000 and the Consumer Protection Act, 2019 of India.

2 Use of Website

By using our Website, you represent that you are at least 18 years of age or are using the Website under the supervision of a parent or legal guardian. You agree to use the Website only for lawful purposes and in accordance with these Terms.

You agree NOT to:

• Use the Website in any way that violates applicable laws or regulations
• Reproduce, duplicate, or resell any portion of our Website or content
• Transmit unsolicited commercial communications
• Attempt to gain unauthorized access to any portion of our systems
• Misuse product reviews, ratings, or referral programs

3 Products & Health Disclaimer

All products sold on izanshop.com are:

• Manufactured in FSSAI-licensed, GMP-certified facilities
• Labeled in compliance with FSSAI Food Labelling & Display Regulations 2020
• Not approved by any regulatory body for therapeutic or medical use
• Intended for use by healthy adults above 18 years unless otherwise stated

Individual results may vary. Marketing claims are based on the ingredients used and are not a guarantee of outcome for any specific individual.

4 Pricing & Payments

All prices on izanshop.com are listed in Indian Rupees (INR) and are inclusive of applicable GST unless stated otherwise. We reserve the right to modify pricing at any time without prior notice.

• Payment is processed through secure, PCI-DSS compliant payment gateways
• Accepted methods: Credit/Debit Cards, UPI, Net Banking, Wallets, and Cash on Delivery (select pin codes)
• Orders are confirmed only upon successful payment authorization
• We reserve the right to cancel orders in cases of pricing errors or suspected fraud

5 Intellectual Property

All content on izanshop.com — including but not limited to text, graphics, logos, product images, brand names, and software — is the exclusive property of IzanShop, (Formulup Marketing TM Registered) and is protected under Indian copyright and trademark laws.

You may not use, copy, reproduce, or distribute any content from our Website without prior written permission from IzanShop, (Formulup Marketing TM Registered)

6 User Accounts

If you create an account on our Website, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree to notify us immediately at info@izanshop.com of any unauthorized use of your account.

IzanShop, (Formulup Marketing TM Registered) reserves the right to terminate or suspend accounts that violate these Terms of Service.

7 Limitation of Liability

To the maximum extent permitted by applicable law, IzanShop, (Formulup Marketing TM Registered) shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or Website.

Our total liability to you for any claim arising from these Terms shall not exceed the amount paid by you for the specific order giving rise to the claim.

8 Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts in Mumbai.

For consumer grievances, you may also approach the National Consumer Disputes Redressal Commission (NCDRC) as applicable under the Consumer Protection Act, 2019.

9 Grievance Officer

In accordance with the Information Technology Act, 2000 and the Consumer Protection (E-Commerce) Rules, 2020, the details of the Grievance Officer are as follows: