Frequently Asked Questions

Delivery times depend on your location across India:

Metro cities (Mumbai, Delhi, Bengaluru, Chennai, Hyderabad, Pune, Kolkata) — 2–4 business days
Tier-2 cities (Jaipur, Surat, Nagpur, Ahmedabad etc.) — 3–5 business days
Remote areas & North-East — 7–10 business days

All orders placed before 2:00 PM IST are dispatched the same business day.

Yes — shipping is completely free on all orders across India. There is no minimum order value required. Whether you're ordering one bottle or ten, delivery is on us.

Once your order is dispatched, you'll receive an SMS and email with your tracking number and courier partner details. You can use the tracking link to check your delivery status in real time.
You can also email us at info@izanshop.com or WhatsApp us with your Order ID for a quick update.

Yes. All IzanShop products are manufactured in FSSAI-licensed, GMP-certified facilities and are independently lab-tested for purity and potency before dispatch. They are formulated for daily use by healthy adults.

However, we always recommend consulting your physician before starting any new supplement — especially if you are pregnant, nursing, have a medical condition, or are on prescription medication.

Our products are dietary supplements, not medicines. While most healthy adults can take them safely alongside their regular diet, we strongly advise consulting your doctor if you are currently taking prescription medications to rule out any interactions specific to your health condition.

We offer a 14-day money-back guarantee on all unopened products purchased directly from izanshop.com. If you're not satisfied, email us at info@izanshop.com with your Order ID and we'll arrange a free return pickup and full refund.

Refunds are processed within 5–7 business days of receiving the returned product, back to your original payment method. See our full Refund Policy for details.

We accept all major payment methods including:

Credit & Debit Cards (Visa, Mastercard, RuPay) · UPI (GPay, PhonePe, Paytm UPI) · Net Banking · Mobile Wallets · Cash on Delivery (select pin codes)
All transactions are processed through a secure, PCI-DSS compliant payment gateway.

Yes. All IzanShop products are manufactured under a valid FSSAI license and comply fully with the FSSAI Food Labelling & Display Regulations 2020. Our FSSAI license number is displayed on every product label.

Please note: FSSAI regulates food and dietary supplements in India. Our products are not drugs or medicines and are not intended to diagnose, treat, cure, or prevent any disease.

Every IzanShop product comes with:

✅ Intact FSSAI label with license number and batch code
✅ Tamper-proof seal on the packaging
✅ Manufacturing & expiry dates printed on the pack
✅ QR code on select products for batch verification

If your package arrives damaged, unsealed, or looks tampered with, please do not consume the product and contact us at info@izanshop.com immediately with a photo. We'll replace it at no cost.